Refund Policy

Last Updated: 10/05/2024

At Clothing Arena, we strive to ensure that our customers are satisfied with their purchases. If you are not fully satisfied with your order, please review our refund policy outlined below.

#### 1. Return Eligibility

To be eligible for a refund, items must meet the following criteria:

- The item must be unused and in its original condition.

- The item must be returned with all original tags attached.

- The return must be initiated within [insert return period, e.g., 14 days] of receiving your order.

#### 2. Non-Returnable Items

Certain items are non-returnable, including:

- Sale items (unless damaged or faulty)

- Gift cards

- Items marked as final sale

#### 3. Return Process

To initiate a return:

1. Contact our customer service team at [insert contact information] to request a return authorization.

2. Once your return is authorized, please package the item securely and send it to the address provided by our customer service team.

3. You will be responsible for paying your own shipping costs for returning the item.

#### 4. Refund Processing

Once we receive your returned item, we will inspect it and notify you of the approval or rejection of your refund. If approved, your refund will be processed, and a credit will automatically be applied to your original payment method within [insert refund processing time frame, e.g., 7–10 business days].

#### 5. Late or Missing Refunds

If you haven’t received a refund yet:

- Check your bank account again.

- Contact your credit card company; it may take some time before your refund is officially posted.

- If you’ve done all of this and you still have not received your refund, please contact us at [insert contact information].

#### 6. Exchanges

If you need to exchange an item for the same item or a different size, please contact us at [insert contact information] to discuss the exchange process.

#### 7. Changes to the Refund Policy

We reserve the right to update or modify this Refund Policy at any time. Any changes will be effective immediately upon posting to our website. We encourage you to review this policy periodically for any updates.

#### 8. Contact Us

If you have any questions or concerns regarding our Refund Policy, please contact us at contact form: